CURRENT OPEN POSITIONS

Company Overview:

Tower Bridge International Education Group (TBI) is a global education organization dedicated to bridging the Chinese and U.S. education systems together. TBI collaborates extensively with secondary schools, education associations and other local authorities in various parts of China and the U.S. to provide elite short-term and long-term international cultural exchanges programs. The local U.S. school districts that participate in our Community-based Study program are located in California, Washington, North Carolina, and Colorado. This collaboration ensures that a unique and life-changing study-abroad program will be available to each participating international student.

At TBI, we believe that a person’s growth is not limited to any one environment. An international student who gains exposure to new and different cultures has a better opportunity to develop, grow, and realize the full potential of his/her own unique abilities. Possessing differing viewpoints on life promotes healthy thinking, added empathy, and increased understanding for one another. With this goal in mind, TBI works tirelessly to ensure that our international students may learn the positive aspects of another culture without neglecting or forgetting their own heritage and upbringing.

Job Descriptions:

Reporting to the Branch Program Director, the School Manager is the TBI point of contact for a specific school and has overall responsibility for managing the international students, the After-School Program, extra-curricular international student projects and events and the relationship between the student and the host family. The School Manager will actively plan and manage the schedule of TBI’s After School Program. The School Manager will be required to facilitate or oversee After-School sessions, as necessary. The School Manager has overall control of the After-School classroom environment, including responsibility of managing the international students’ behavior and supporting their academic progress.

The School Manager is also responsible for providing support and daily life advice to help the international students succeed. The School Manager liaises among international students, school personnel (teachers, faculty, counselors), and host families to monitor, address and help develop each international student’s academic and social, and behavior performance inside and outside of school. The School Manager is responsible for completing a Student Performance Index (SPI) to measure an international student’s progress on a regular basis.

Another aspect of the School Manager role involves facilitating a mutually rewarding cultural exchange between the host family and the international student.

Principal Responsibilities:

After School Program and Extra-Curricular Activities

  • Plan and execute an After-School Program curriculum that is valuable and engaging for international students attending public schools. Manage the international students’ behavior during the After-School Program and extra-curricular events.
  • Identify, hire, and manage support staff, teaching resources, and guest lecturers to provide instruction during the After-School Program as well as support international student activities and TBI’s short-term program.
  • Manage overall communication between international students, school personnel and TBI staff regarding international student academic performances as well as organizing school and TBI related activities.
  • Perform behavior management as necessary.
  • Additional tasks as assigned.

International Student Advising, Reporting and Mediation

  • Coach and mentor international students on both their academic performance and cultural adjustment to ensure the international students are set for success in school, their homestay and in extra-curricular activities.
  • Complete weekly/biweekly report on the international student’s overall performance using TBI’s Student Performance Index (SPI).
  • Develop and implement strategies to maximize the number of international students transferring from our public to private school programs.
  • Additional tasks as assigned.

Homestay Residential Program

  • Manage the international student’s homestay residential program operations, by mediating and resolving any issues that may be occurring in and outside of the home.
  • Additional tasks as assigned.

Qualifications:

  • Bachelor’s degree required.
  • Minimum 2 years’ relevant work experienced required.
  • Proficient with MS Office and other standard technology required.
  • Social service or social work experience strongly preferred.
  • Management experience strongly preferred.
  • Previous experience teaching, training or class facilitation strong preferred.
    • Ability to present information in varying and engaging ways to a culturally diverse adolescent audience.
    • Managing in-school behavior, including enforcing discipline procedures as needed.
  • Previous experience coaching, mentoring or counseling youth.
  • Project Management and/or Operational Planning Skills.
  • Diplomacy Skills: respectfully advocate on behalf of TBI’s international students with school personnel, host families and TBI staff as necessary.
  • Problem Solving Skills: independently identify problems and potential solutions involving international students, host families, international student activities, and/or the After-School Program.
  • Efficient written and verbal communication skills.
  • Familiarity with Chinese language and culture strongly preferred.
  • Fluency in Chinese language preferred.

Additional Notes:

  • Tower Bridge International is a drug-free employer.
  • Tower Bridge International is an Equal Opportunity Employer of Minorities/Women/Individuals with
    Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

For more information about this position or to apply, contact Rebecca Field at rebecca.field@tbiedu.us

Company Overview:

New Oasis International Education is the premier provider of secondary international student services in the United States. Our mission is to bridge the gaps between opportunity and success within international education. We work to build trust and foster good will among our students, schools, alumni, and local communities. New Oasis is a place for innovation, where people with a passion for global education strive to adapt and evolve. We are global citizens, leaders, educators, and pioneers. We appreciate change and welcome open communication to facilitate learning and development.

Position Summary:

Reporting directly to the Chief Executive Officer, the Branch Director is responsible for directing all branch functions of the company in compliance with the policies, practices, and ethical consciences of the business, as well as with the regulations and administrative rulings of governmental organizations and other regulatory and advisory authorities.

This person will lead, direct, and oversee all branch functions including educational programs, partner school relationships, admissions, marketing, residential services, student support, host family recruitment, academic advising, human resources, budgeting, and collaboration with headquarters, other branches, and international teams. The Branch Director is responsible for strategic planning to provide stakeholders with the best available services and to position the company as the Provider of Choice.

This organization is undergoing significant growth and it is imperative that the Branch Director aligns operations with business strategy. This person will partner with company leadership to strategically steer the company’s ongoing evolution, drive company values and culture, establish operational policies and procedures, and cultivate behaviors needed to support the company's goals.

This is a full-time, office-based position. Some travel may be required.

Principal Responsibilities:

  • Prioritize educational values and student development at all times.
  • Design and execute operations for the business, including operations management, hiring, training, reporting, host recruitment, program management, budgeting, employee relations, evaluation, and professional development.
  • Regularly meet or exceed expectations and deadlines set by HQ.
  • Ensure the company complies with all federal, state, and local legal requirements.
  • Manage a team of direct reports including administrative, marketing, admissions, and student service professionals.
  • Advise company leadership on branch trends and issues including policies, services, operations, and improvements.
  • Manage organizational change to increase employee satisfaction and productivity.
  • Establish accountability, resolve conflict, identify solutions, and foster a diverse workplace that enables all employees to contribute to the organization at their full potential.
  • Continuously review, assess and make recommendations regarding improvement of the company's branch operations, policies, procedures and practices. Identify opportunities to update, simplify, automate, and enhance existing processes, programs, and tools to better meet the needs of the organization.
  • Create, implement, and maintain branch operations tools and systems.
  • Develop and drive the execution of plans related to branch operations including timelines, metrics, documentation, education, and communications.
  • Develop models to identify competency, knowledge, and talent gaps and develop specific solutions.
  • Manage vendor, contractor, and outsourcing relationships related to branch functions including administration of contracts and evaluation systems.
  • Oversee employee communications from management team. Serve as a positive representative of company leadership.
  • Additional tasks as assigned.

Qualities:

The ideal candidate:

  • Passionate about education and cultural diversity.
  • Positive, proactive, self-reliant, and results-oriented.
  • Unwavering customer service focus.
  • Strategic, yet hands on, as the role requires individual contributions at personal, staff, business, and technology levels.
  • Fully conversant with adult and adolescent learning principles and maintains a keen understanding of learning science.
  • Knowledgeable in the use of data and statistics to solve real-world operations problems.
  • Highly proficient with technology.
  • Capable to manage multiple projects concurrently.
  • Establishes credibility throughout headquarter and field organizations, and sets an example as a proactive leader and change agent.
  • Earns respect by demonstrating a sound understanding of business objectives and goals.
  • Perform with a sense of urgency without compromising on results.
  • Strong relationship management, communication, coaching, and collaboration skills.

Qualifications:

  • Bachelor’s degree or equivalent and 5 years' related experience working in a fast-paced, high-growth environment.
  • Broad generalist experience within education operations, with a proven track record of continued career growth.
  • Experience in multicultural environments preferred.
  • Experience with multi-site operations across several states. Capable to ensure operations compliance at the branch level.
  • Ability to develop people: skills in coaching, mentoring, and teaching on the job.
  • Performance management skills: providing constructive criticism and taking corrective action for poor performance.
  • Collaborative “team player” orientation with a strong cultural awareness.
  • Ability to break down complex problems and projects into manageable goals.
  • Experience working with private and public high schools and managing student services staff.
  • Experience with remote management.
  • Previous work with Chinese students strongly preferred.
  • Proficiency in Chinese language preferred.
  • Successful completion of a criminal history background check required.

Additional Notes:

  • Tower Bridge International is a drug-free employer.
  • Tower Bridge International is an Equal Opportunity Employer of Minorities/Women/Individuals with
    Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

For more information about this position or to apply, contact Rebecca Field at rebecca.field@tbiedu.us

TBI Education
25240 Hancock Ave. Ste 330
Murrieta, CA 92563
Email: info@tbiedu.us
Phone: 800-780-0682
FUTURE TOWER . WORLD BRIDGE

By collaborating with U.S. public high school districts, TBI creates a world bridge and provides an elite overseas study program for international students!